Cancellation Policy

At Astra Straps Irish, we understand that you may need to modify or cancel your order. Please review the following terms for cancellations:

Cancellation Before Shipment

If you wish to cancel your order, please do so as soon as possible. If your order hasn’t been dispatched, we will promptly process a refund. If it has already been shipped, we will issue a refund once we receive the returned item(s) at our warehouse.

Cancellation After Shipment

If your order is on its way, you will need to return the item(s) to receive a refund. Please consult our Return Policy for detailed return instructions.

Partial Cancellations

If you want to cancel specific items from your order while keeping others, please contact our customer service team. If the items haven’t been shipped, we’ll cancel them and issue a refund. If they have already been shipped, you will need to return them to us for a refund.

Cancellation of Pre-Orders

You can cancel pre-ordered items as long as they haven’t been shipped. If they have already been dispatched, please return them to receive a refund. To cancel an order, provide your order number to our customer service team. 

We strive to process cancellations swiftly. Once your cancellation is complete, you will receive an email notification. Refunds will be issued to the original payment method used for the purchase.